Pk0k Privacy Policy — Our Commitment to Protecting Your Data

1 What Data We Collect

Pk0k only collects the information necessary to provide you with our services. We never ask for or store data beyond what is needed. The information we collect falls into two categories:

Directly Provided Information:

• Full name and date of birth (collected at registration)
• Email Address & Mobile Number
• Residential Address
• Copy of national ID or passport for identity verification
• Payment-related information (account number, etc.)

Automatically Collected Information:

• IP Address & Device Information
• Browser type and operating system
• Time spent on site and pages visited
• Data Collected from Cookies and Similar Tracking Technologies
• Transaction history and gaming activity

Pk0k does not collect sensitive personal data such as religious beliefs, political opinions, or health-related information.

2 Purpose of Data Use

Pk0k uses the information collected from you solely for the following purposes:

• Account Management: To keep your registration, login, and profile information accurate.
• Identity Verification (KYC): To verify your identity in accordance with international regulations.
• Payment Processing: To ensure deposits and withdrawals are processed securely.
• Customer Support: To provide accurate responses to your complaints or queries.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal Liability: To fulfill regulatory requirements.
• Service Improvement: To analyze and improve your experience.
• Personalized Offers: To inform you of relevant bonuses or offers based on your preferences.

3 Data Storage & Security Measures

Pk0k uses the highest industry standards to protect your data. Our security measures include:

• SSL Encryption: Every data transmission is encrypted with 256-bit SSL.
• Secure Servers: Data is stored in certified data centers with the highest security standards.
• Two-Factor Authentication: An additional layer of security for account login.
• Regular Audits: Regular system audits conducted by independent security experts.
• Staff Training: All staff receive regular training on data protection.

Regarding data retention: your information is kept for as long as your account remains active. Even after account closure, data may be retained for a minimum of 5 years to meet legal requirements, after which it is securely deleted.

4 Sharing Data with Third Parties

Pk0k does not generally share your data with third parties. However, in the limited circumstances below, necessary information may be shared with partners:

All third-party partners operate under strict data protection agreements and may only use your data for the specified purposes.

5 Cookies & Tracking Technologies

Pk0k uses cookies and similar technologies on its website to enhance your browsing experience and ensure the site functions properly.

• Essential Cookies: Used to maintain your login session and support core site functionality. These cannot be disabled.
• Functional Cookies: Helps remember your preferred language and settings.
• Analytics Cookies: Used to understand how the site is used. These can be disabled.
• Marketing Cookies: Used to display relevant offers. Can be managed through your browser settings.

You can disable non-essential cookies through your browser settings. However, turning off certain cookies may affect the functionality of some features on the site.

6 Your Data Rights

Pk0k believes you should have full control over your own data. You have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request that your data be deleted where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
• Marketing Opt-Out: You can opt out of promotional messages at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

7 Protection of Minors' Data

Pk0k strictly does not serve anyone under the age of 18. We do not knowingly collect any data from minors. Age is verified at the point of registration, and any account found to belong to a minor is closed immediately.

If you believe a minor's data remains in our system, please notify our support team immediately.

8 Response to Data Security Breaches

In the unlikely event of a data security breach, despite our best efforts, pk0k will take the following steps:

• Regulatory authorities will be notified within 72 hours of a confirmed incident.
• Affected users will be informed by email with full details as quickly as possible.
• Immediate steps will be taken to secure your account.
• The cause of any incident will be investigated and corrective measures taken to prevent recurrence.

9 International Data Transfers

Some of pk0k's servers and services may operate outside Bangladesh. In such cases, we ensure that all data transfers comply with international data protection standards. Before transferring data to a third country, we verify that adequate data protection laws are in place.

10 Policy Updates & Contact

Pk0k reserves the right to update this Privacy Policy when necessary. For significant changes, registered users will be notified by email and the updated policy will be published on the website with a revised date. We recommend checking this page regularly.

If you have any questions or concerns about this Privacy Policy, our support team is ready to help.